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privacy policy

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TacWave (hereinafter referred to as "Company") recognizes the importance of personal information acquired from stakeholders and protects it as one of the most important management issues as well as being the basis of our business activities .

In order to provide safe, secure and reliable services to everyone, we have established the following basic policies and are thoroughly informed to all employees and are in compliance.

1, basic policy

  1. We will comply with the Personal Information Protection Act and related other laws and regulations. In addition, we will establish internal regulations concerning personal information protection (hereinafter referred to as our company regulations), implement and maintain this, and make efforts to continuously improve.
  2. In addition to establishing a management system related to the protection of personal information, the Company notifies officers and employees about our company's regulations and strives to ensure compliance.
  3. We deal with personal information within the scope of purpose of use clearly stated to the customer. In addition, we will not disclose or provide personal information provided by customers to third parties unless there is customer consent or there is a justifiable reason.
  4. We keep accurate and up-to-date personal information, we strive to prevent unauthorized access to personal information, leakage of personal information, loss, damage etc. We will continuously improve and correct information security.
  5. We will respond in good faith and promptly to requests for inquiries, disclosure etc. concerning personal information from customers.

Established October 21, 2014
Planning office / tackwave representative Shigeru Tabuchi

2. Purpose of using personal information

When we provide personal information from you, we will use the personal information within the scope of its purpose of use by specifying the purpose of using personal information in advance. If you need to use your personal information beyond the scope of the purpose of use specified beforehand, we inform the customer to that effect and use it after receiving your consent. Purpose of using personal information held by our company is as follows.

  1. Personal information about customers
    • Business talks with customers, meetings etc
    • Shipping of goods, materials, etc.
    • Sending information on services, events etc.
    • Provide customer support and maintenance
    • Response to inquiries / consultation
    • Provision of membership system services
    • Implementation of service development, questionnaire survey, monitoring, etc.
    • Performance of contract
  2. Personal information on employment applicants
    • Providing / contacting recruitment information etc. to applicants (including internship)
    • Recruitment management at our company

3, Proper acquisition of personal information

We will acquire personal information by lawful and fair means.

4. Provide personal information

  1. We will not disclose or provide your personal information to any third party except in the following cases.
    1. When there is customer's consent
    2. According to laws and regulations
    3. When it is necessary for the protection of human life, body or property, and it is difficult to obtain customer's consent
    4. In the case of entrusting handling of personal information to the extent necessary for attaining purpose of use
    5. When the succession of business is carried out due to merger, corporate division, business transfer or other reasons
  2. Regardless of the above (1) above, in the event that it is deemed appropriate for us to correspond from our affiliate company or agency regarding the provision of services to customers and inquiries etc., , Name, telephone number, etc. to the affiliated company etc. In this case, the customer may request the Company to suspend the provision of personal information to the affiliated company etc.

5, Inquiries about personal information

For inquiries regarding disclosure, correction, deletion etc. of your personal information, please contact us from the inquiry form.

6, Other matters

1. About access information
On this site, we may obtain access log information in order to provide better service. Please acknowledge it beforehand. Acquisition of access log is not intended to identify customer's personal information.
2. About cookies
On this site, we use cookies (Cookie) as part of the site in order to use it more comfortably. Regarding cookie and IP address information, we can not identify specific individuals by themselves, so we do not regard them as personal information. For cookie information, it is possible to refuse with browser setting.
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